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About Gloria

Gloria Jones-Dance:  Intercultural Development Inventory (IDI) Qualified Administrator, Professor Heritage University


Intercultural Development Inventory (IDI)


The IDI is a theory-based, developmental assessment of intercultural competence that is not grounded in the Cognitive/Affective/Behavioral (CAB) paradigm. The Intercultural Development Inventory®, or IDI® is a 50-item questionnaire, available online, that can be completed in 15–20 minutes. A wide range of organizations and educational institutions use the IDI. Thousands of Qualified Administrators in more than 45 countries have extensively applied the IDI in corporate, non-profit, and educational contexts. In addition, hundreds of published articles, book chapters, and Ph.D. dissertations have been completed using the IDI. After individuals complete the IDI, each person’s responses to the 50 items are analyzed for use in customized IDI Reports, including the Intercultural Development Plan, or IDP.

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Why is Intercultural Competence Important? 

Intercultural Competence is Essential for Working Across Cultures Research conducted on intercultural effectiveness, cross-cultural adaptation and adjustment, international job performance, diversity & inclusion efforts, international transfer of technology, study abroad, interethnic relations, tourism, immigration, and refugee resettlement clearly identify intercultural competence as a key capability for working and living effectively with people from different cultures. Indeed, intercultural competence is essential for transcending ethnocentrism and establishing effective, positive relations across cultural boundaries both internationally and domestically.


The job of the IDI Qualified Administrator is to review and explain the intercultural development inventory and to bring meaning to the results. In reviewing the inventory, the results will show how individuals or organizations navigate through culture.  Actionable steps to moving forward in navigating through culture are also included in the review. The goal in Action Planning is to help the group/individual apply their insights around their own mindset for engaging cultural differences based on IDI Group Profile results.

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